Disaster Recovery
Ensuring Service Availability, Data Integrity, and Operational Resilience at All Times.
Business continuity plan, disaster recovery plan, website continuity, IT resilience data protection and failover
At Ace Intl Media Ltd, we understand that digital continuity is essential.
Our systems, clients, and operations rely on a foundation of redundancy, security, and proactive planning.
This document outlines our commitment to maintaining continuous service — even in adverse conditions.
Continuity Objectives
Ensure rapid recovery and transparency post-event.
Guarantee uninterrupted hosting and portal operations through redundancy.
Protect client and company data via encrypted backups.
Maintain communication channels during incidents.
Disaster Recovery Infrastructure
Primary & Backup Servers: geographically separated Plesk environments.
Automated Backups: scheduled snapshots stored on off-site encrypted volumes.
Failover Activation: implemented using internal Continuous Service & Failover Operations Plan.
Testing: recovery and failover drills conducted quarterly before release cycles.
Failover Activation: Guided by our Cyber Incident Response & Failover Activation SOP.
Incident Response
Our Cyber Incident Response & Failover Activation SOP defines the escalation path, internal notifications, and failover initiation process.
This ensures that any hardware failure, security incident, or data loss scenario is immediately contained and restored under strict audit control.
In the event of an incident, our response follows strict escalation and containment protocols defined in the Cyber Incident Response & Failover Activation SOP.
Clients are informed through the portal announcement system and verified company channels.
Communication During Events
Clients notified through the portal announcement system and email.
Updates posted on system status page or via verified social media channels.
Post-incident transparency reports issued within 48 hours (if applicable).
Governance & Compliance
All continuity and recovery measures align with: Our continuity measures align with global standards and UK data protection regulations, including the Cookie & Consent Policy, Privacy Policy, and Data Processing Agreement.
ISO/IEC 27001:2022 (Information Security Management)
UK GDPR (Data Security & Integrity Principles)
ICO Guidance on Incident Response
ISO/IEC 22301:2019 (Business Continuity Management)
For a full overview, see our Legal & Compliance Statements.
Contact for Continuity & Compliance
📧 info@aceintlmedia.com
☎️ +44 1342 621126 (Work)
🕒 Business Hours: Mon–Fri, 9:00–18:00 BST
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